Real Property Solutions and Savings for the NFP/NDIS Sector
Chaplin Advisory is a Sydney-based tenant representative company dedicated to the efficient management of property portfolios for Not For Profit organisations.
Meet Director,
Ross Chaplin
Leading Chaplin Advisory is Ross Chaplin, a professional with 50 years of lived disability experience and over 30 years of commercial property expertise, combining to provide a unique skill set in the NFP Sector.
Ross is dedicated to helping organisations reduce their property costs and optimise their property portfolios. He is committed to offering unparalleled expertise and personalised solutions.
Finding suitable properties for Day Programs, ADE’s, therapy rooms or SIL can be time-consuming and daunting. We understand the importance of securing a strategic location that aligns with your brand. Ross leverages his extensive knowledge of the NSW, QLD and Victorian markets — across both metropolitan and regional areas — to guide you through every step of the leasing process, ensuring your property decisions are well-informed, strategic and backed by robust financial analysis.
Our Services
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We collaborate with specialists across the industry to help our clients shape work environments and operational approaches that support peak performance. By assessing high-performing workplace models, we aim to enhance space utilisation, encourage flexibility and adaptability, and strengthen brand presence and organisational culture.
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When a tenancy fitout has been installed by the client, there’s often a makegood obligation at lease expiry. We explore the most cost-effective approach to minimising this end-of-lease liability, negotiating favourable exit terms — particularly where makegood hasn’t been pre-agreed at lease commencement.
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After narrowing down a shortlist of properties that align closely with the brief, we carry out a comprehensive inspection process — often in collaboration with design partners — to assess space efficiency and potential. Where needed, we engage services consultants and project managers to undertake further due diligence, reviewing construction risk, building limitations, timelines, and cost estimates.
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Identifying the right office space is a core part of what we do. With strong connections across the industry — including landlords, agents and tenants — we tap into both on-market and off-market opportunities to uncover spaces that align with your needs.
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A critical element in any property acquisition or disposal is the negotiation phase. Every market — and the sectors within it — demands a tailored negotiation strategy. We combine deep market insight with strong, well-established relationships to create leverage and secure the best possible commercial outcomes for our clients.
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When weighing up a stay-or-relocate decision, we conduct detailed modelling of both operational and capital expenditure across the full lease term and across multiple sites. This allows stakeholders to accurately assess costs and integrate them into broader budgeting and forecasting strategies.
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Reducing operational costs may involve exiting a lease or part of a tenancy. We support clients through lease surrender, assignment or sublease strategies, offering market insights to help minimise liability swiftly and effectively — while balancing speed with optimal cost recovery.
At Chaplin Advisory, we champion collaboration to create enduring partnerships.
Where required, we work closely with our partners in Project Management, Facilities Management and Construction to ensure that end result, and the costs of any project is known and expectations met. With Chaplin Advisory working for you, you can be confident that your organisation has made informed decisions in a commercial property landscape.
Ross will ensure that your Organisation is extracting the maximum benefit from your property portfolio, minimising waste and always seeking value.
Our Clients
“Ross was able to help St John Ambulance Australia (NSW) find a new head office as their prior lease was ending. He provided a range of properties to look at in spite of a somewhat unique brief combining goods storage, vehicle storage, office and training spaces and being close to transport. With the negotiated incentive, the new site was cheaper and better that the previous one and will be a great home for years to come.”
Michael Churchman - CFO SJAA (NSW)
Unisson Disability
“In only a few months, Ross was able to create more than $3,000,000 in savings within our Property Portfolio, and implement an easy to use Lease Management Software system. We look forward to working with Ross and his Team for a long time.”
Steve Dodds – Head of Assets and Facilities
The Northcott Society
“Ross was able to renegotiate makegood obligations, and dispose of surplus properties to our portfolio, saving over $1,500,000 for Scope Australia.”
Lee Carpenter – Former COO
Scope Australia
“Ross Chaplin is a dedicated and knowledgeable property specialist whose professionalism, empathy, and reliability make him an invaluable asset to any community-based organisation needing property solutions. His strategic decisions consistently deliver strong financial outcomes, enhancing both sustainability and growth.”
Andrew Kew CEO
Thorndale Foundation
If you’re ready to optimise your property portfolio or need expert guidance finding the right space, get in touch. We are ready to provide tailored advice and support every step of the way.